Offshore Customer Support Staffing
A subscription can be made per customer support representative providing support any time of the day/night at a very low cost.
What is Offered
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We provide direct pricing and purchasing right from our website. We understand it is a hassle filling out a form and paying an invoice. We have been in this industry for many years and know the importance of clarity and convenience.
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We know the importance of internal compliance and privacy. Our staff and consultants are trained in handling internal information. This concept is never shared and will only stay in your private virtual space.
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Contracts are a headache. We provide on-demand services which means you only ever have to pay for the services on a monthly basis (standard 160-hour work month). You can start a subscription anytime and cancel it anytime.
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All staff members have experience in customer support. You will never come across any of our members that have no experience providing support as a customer service rep.
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We offer a complimentary 3-day onboarding/training period where you can get your staff member trained and make sure they have access to your firm’s tech stack as well as knowledge on that/internal compliance.
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We offer very competitive pricing for our services as it is offshore. A customer service rep is available at just $6.50 an hour! Why hire 10 domestically when you can have a team of 25-30 for the same price? No need to worry about HR, PTO, benefits, etc. A subscription makes it super easy.
How it Works
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Subscribe for each member you want. We will later either assign you a member if it is needed urgently or we can provide a handful of people you think is best fit for the role/tech stack/industry.
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After selecting the member, we begin the onboarding process where the staff member will work under your firm. We provide a 3-day complimentary onboarding phase where the subscription wont count against. You can use this time to get the accounts for the members and/or train them and get them onboard.
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The subscription is recurring and can be canceled at ANY TIME. No contracts. This is all on-demand within a monthly basis. The longer the staff member is under your firm, the more experience and talent he/she is able to provide. These members will eventually be the most knowledgeable ones regarding your firm’s service(s) and/or product(s).
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We have clients maintaining subscriptions on a yearly basis as the staff members provide tons of value and eventually become an asset within the firm. For the cost of only 999/month per member and not needing to worry about HR or benefits, it is proven this is a high value asset. If, at any time, a subscription can be canceled towards the member.
All Members Work With Your Own Tech Stack |
All Members Work With Your Own Tech Stack |
All of our staff members can work towards your tech stack. Whether it is Salesforce, ZenDesk, AnyDesk, Intercom, or even your own custom-solution.
Monthly Subscription
The average salary for a Customer Service Representative is $16.50 per hour in United States plus there is HR, PTO, medical, other benefits, etc.
For convenience, our pricing is very direct, competitive, and flat. As long as your subscription is ongoing, you never have to worry about a price change, ever.
Why have a team of 20 when you can get a team of 50 for the same price for the same talent?
You can tell us what you want and we can provide best options in terms of industry, experience, and the type of service your firm provides.
No worries. The 160 hours will not start until the end of the third day of onboarding.
What people are saying
“I had a great experience with this firm as it provides great staffing power for a cut-price. Our sales and CSAT scores have increased greatly.”
— National Tech Traders
“The customer service representatives are very flexible and can even do cold calls/sales demo setups”
— A.I. Technologies LLC
It All Begins With Team Power.
Contact Us
To learn more about our customer Support services, please contact us today. Our team is ready to help you provide the top-notch customer support service for your business to help your customers and help you grow.